Contact Lisa Wingard
For further information please contact me the following ways:
PHONE: (203) 243-1114
EMAIL: lisa@healthfulmassage.com
Appointment Cancellation Policy
We understand that occasionally you will need to cancel or change your appointment. There is no cancellation fee for an appointment cancelled or re-scheduled at least 24 hours in advance of the scheduled appointment time.
If you signed up for a text or email appointment reminder, you will be given the option to confirm your appointment when you receive it; however, even if you don’t hit confirm you are still booked in for your appointment. The text and email reminders should not be your primary means of remembering your scheduled appointment. We are not responsible should you forget your appointment or mix up the time or arrive late for any reason.
Please keep in mind that “no-shows”, late cancellations, late rescheduling, and late arrivals leave our therapists with empty appointment times. We may have had to turn away other clients that wanted that time slot. For this reason, clients that do not honor their appointments
will be charged the following late cancellation fees:
- 24 hour Cancellation Policy is in place and a non refundable $30 prepayment is required for online booking.
The remaining balance is due at time of service. - No Show Cancellation Policy is in place and a non refundable $30 prepayment is required for online booking.
If your scheduled appointment is within 24 hours and you realize you will be unable to keep it, please call (203) 243-1114 or logon to your account and cancel online as soon as possible.
